Quality Assurance

Strict inspection, before it reaches your home.

Every Pacific Green piece is reviewed across material integrity, leather surface quality, frame balance and hand-laced details. Items that do not meet our standard are held back, corrected or rejected before shipment.

Pacific Green quality inspector checking a leather chair from the side — Leather checked under directional light before approval

Palmwood surface

No splitting or structural defects

Leather integrity

No cuts, burst grain or visible damage

Frame balance

Shape, stance and stability checked

Hand lacing

Correct routing, tension and line order

Inspection Comparison

Visible issues are identified and separated from approved materials before final assembly or shipment.

Palmwood surface A

wood-a-rejected Palmwood surface held during quality control — **REJECTED DURING QC** Not shipped as-is Surface irregularity / QC hold

wood-a-approved Palmwood surface meeting Pacific Green quality standard — **APPROVED STANDARD** Meets standard Approved surface condition

Palmwood rail B

wood-b-rejected Palmwood rail marked for defect review — **REJECTED DURING QC** Not shipped as-is Split or defect marked for review

wood-b-approved Palmwood rail after quality inspection — **APPROVED STANDARD** Meets standard Clean, stable rail surface

Leather grain A

leather-a-rejected leather grain with visible scratch — **REJECTED DURING QC** Not shipped as-is Scratch visible on leather grain

leather-a-approved natural leather grain meeting standard — **APPROVED STANDARD** Meets standard Consistent natural grain

Leather panel B

leather-b-rejected blue leather panel held for inspection — **REJECTED DURING QC** Not shipped as-is Marked panel held for inspection

leather-b-approved blue leather panel after quality inspection — **APPROVED STANDARD** Meets standard Approved clean leather panel

Workshop Inspection in Practice

Our team checks the product under working light, from multiple angles and in the assembled position so structure and craftsmanship are reviewed together.